Frequently Asked Questions
Everything you need to know about Gaia Herbs fashion and services.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express 2-day shipping is also available at checkout for urgent orders.
How can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with all tags attached. Returns are processed within 7-10 business days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.
Are your clothing materials sustainably sourced?
Yes, at Gaia Herbs, we prioritize ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint while maintaining premium quality.
How do I determine the correct size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.